All ticketholders, regardless of age, are required to show proof of full COVID vaccination or of negative test results from a COVID PCR test (taken within 72 hours of performance time) for entry into the theatre. “Fully vaccinated” means that your performance is at least 14 days after your final vaccine dose. Patrons under the age of 12 must show negative PCR test results within the 72 hour window. Children under 5 are not admitted. All patrons, regardless of age and vaccination status, are required to wear masks inside the theatre at all times (except when consuming food or beverage in the lobby or auditorium). Prolonged periods of mask removal are not permitted for eating or drinking—masks must be worn between bites and sips.
RETURNING TO OUR THEATRES
To enter the theatre, please bring a photo ID and one of the following:
• Proof of vaccination - either your physical vaccination card, a picture of your vaccination card, or a digital vaccination record
• The negative test results of a PCR test meeting the requirements stated above.
For questions about our policy email us at firstname.lastname@example.org.
BroadwaySF has instituted a temporary COVID-19 exchange/refund policy. For tickets purchased on or before December 31, 2021, under the following circumstances, BroadwaySF will permit you to exchange your tickets for the same Event at a later date; or if such exchange is not possible or not practical, e.g., the Event is one performance or limited run, refund your ticket purchase:
• You or someone in your party has tested positive for COVID-19 during the 14-day period preceding the Event;
• You or someone in your party is not feeling well during the 14-day period preceding the Event and has exhibited symptoms consistent with COVID-19; or
• You otherwise feel that you represent a significant transmission risk, e.g., you are caring for someone that has COVID-19 or is not feeling well.
Any such exchange request must be made by contacting Audience Services by phone (888-746-1799) at least twenty-four (24) hours prior to the advertised performance time. CLICK HERE for complete terms and conditions.
2019–2020 SEASON RESCHEDULED PRODUCTIONSJESUS CHRIST SUPERSTAR – OCTOBER 13–NOVEMBER 7, 2021 (REPLACES MEAN GIRLS)
MY FAIR LADY – NOVEMBER 2–28, 2021
THE BAND'S VISIT – JANUARY 11–FEBRUARY 6, 2022
NEW TICKETS FOR THESE PRODUCTIONS WILL BE DELIVERED TO TICKET HOLDERS AT A LATER DATE IN 2021. PLEASE DESTROY YOUR CURRENT 2020 DATED TICKETS. THEY ARE NO LONGER VALID.
Performance times for the three rescheduled productions on the 2019–2020 Season (JESUS CHRIST SUPERSTAR, MY FAIR LADY, THE BAND'S VISIT) have been changed to 1:00pm (matinees) and 7:30pm (evenings) to match the new curtain times currently in place for all productions on our upcoming 2021–22 Season.
NEW CURTAIN TIMES!
This change will provide a consistent performance start time across all BroadwaySF shows and the new time will be reflected on the tickets delivered to ticket holders later in 2021.
We have limited staff available Monday through Friday, Noon to 4pm at 888-746-1799 to assist. Wait times will most likely be long so unless you have special circumstances, we encourage you to contact us by using the ‘CLICK HERE TO REQUEST A CHANGE’ form mentioned above.
Thanks for your understanding and patience and if you have any general questions, feel free to email us at email@example.com.