WELCOMING YOU BACK TO OUR THEATRES


 

COVID-19 POLICY


Through January 31, 2022, all ticketholders 12 years of age or older are required to show proof of full COVID-19 vaccination for entry into a BroadwaySF Theatre. "Fully vaccinated" means that a ticketholder’s performance is at least 14 days after their final vaccine dose. All ticketholders 12 years of age or older must also bring a photo ID. We accept the following as proof of vaccination—a physical vaccination card, a picture of your vaccination card, or a digital vaccination record.

Guests under 12, when accompanied by a fully vaccinated adult may enter the theatre with ONE of the following:
• Proof of one dose of an FDA or WHO approved vaccine at least 14 days before the performance date OR
• A negative COVID-19 PCR test performed by a medical provider within 72 hours of the performance start time. The test results must clearly show the date and time of the test OR
• A negative COVID-19 rapid antigen test taken within 6 hours of the performance start time. The test results must clearly show the date and time of the test. COVID-19 antibody tests are not valid and will not be accepted.

Children under 5 are not admitted.

All patrons, regardless of age, are required to wear masks inside the theatre at all times (except when consuming food or beverage in the lobby or auditorium). Prolonged periods of mask removal are not permitted for eating or drinking—masks must be worn between bites and sips.

Beginning February 1, 2022, in addition to the above requirements, and in accordance with City of San Francisco mandates:

All ticketholders 16 years of age and older who are eligible must present proof of a vaccination Booster. The Booster requirement is for all individuals who received Pfizer or Moderna COVID-19 vaccines (eligible after 5 months following completion of the initial Pfizer vaccine series; 6 months for Moderna) or Johnson & Johnson COVID-19 vaccine (eligible after 2 months following vaccination). The Booster must have been completed at least one week prior to your scheduled performance.

All ticketholders ages 12–15 must continue to show proof of full vaccination, but no Booster is required at this time.

All ticketholders ages 5–11 (or their parents or guardians) must show for each child either proof of full vaccination or a negative COVID-19 Antigen test taken within 24 hours of performance OR a negative COVID-19 PCR test taken within 48 hours before scheduled performance. COVID-19 Antibody tests are not accepted.

Children under 5 are not admitted.

All ticketholders 12 years of age or older must also bring a photo ID. We accept the following as proof of vaccination—a physical vaccination card, a picture of your vaccination card, or a digital vaccination record.

All patrons, regardless of age, are required to wear masks inside the theatre at all times (except when consuming food or beverage in the lobby or auditorium). Prolonged periods of mask removal are not permitted for eating or drinking—masks must be worn between bites and sips.

Policies are subject to change and will be based on the advice and expertise of the medical community, the City, and in consultation with each individual production.

For questions about our policy, email us at feedback@broadwaysf.com.
 
  

TICKETING POLICIES

BroadwaySF has instituted a temporary COVID-19 exchange/refund policy. For tickets purchased on or before February 1, 2022, under the following circumstances, BroadwaySF will permit you to exchange your tickets for the same Event at a later date; or if such exchange is not possible or not practical, e.g., the Event is one performance or limited run, refund your ticket purchase:

• You or someone in your party has tested positive for COVID-19 during the 14-day period preceding the Event;
• You or someone in your party is not feeling well during the 14-day period preceding the Event and has exhibited symptoms consistent with COVID-19; or
• You otherwise feel that you represent a significant transmission risk, e.g., you are caring for someone that has COVID-19 or is not feeling well.

Any such exchange request must be made by contacting Audience Services by phone (888-746-1799) at least twenty-four (24) hours prior to the advertised performance time. CLICK HERE for complete terms and conditions.
 
  

2021–2022 SEASON

HADESTOWN : JUNE 7–JULY 3, 2022
THE PROM : JUNE 21–JULY 17, 2022
OKLAHOMA! : AUGUST 16–SEPTEMBER 11, 2022
TO KILL A MOCKINGBIRD : SEPTEMBER 13–OCTOBER 9, 2022
MOULIN ROUGE! THE MUSICAL : SEPTEMBER 7–NOVEMBER 6, 2022
AIN'T TOO PROUD – THE LIFE AND TIMES OF THE TEMPTATIONS : NOVEMBER 8–DECEMBER 4, 2022

6-show memberships are now on sale. Click here for more info.


2019–2020 SEASON RESCHEDULED PRODUCTIONS

THE BAND'S VISIT – JANUARY 11–FEBRUARY 6, 2022


CONTACTING US

We have Audience Services representatives available at 888-746-1799 to assist. Click here for Audience Services hours. If you have any general questions, feel free to email us at feedback@broadwaysf.com. Thanks for your patience and understanding.


UPDATED 1/6/2022